Refund policy

Cancellations- Cancellations are strictly allowed within 24 hours of placing the order. Please inform us within this time if you wish to cancel your order. 

Refunds- Refunds are only offered if you receive a wrong or badly damaged product (tear / stain or similar) . In such cases please write to us within 48 hours of receiving the product with pictures at hello@labelraasleela.com.

Exchange- We urge you to see the size chart carefully. We also give extra margins inside, so you can get it altered locally. In case of an exchange, the buyer needs to pay all the shipping charges involved.

Exchange Process: 

1)Please write an email to us at hello@labelraasleela.com, stating the reason for exchange. Please ensure to do this within 48hours of receiving the product. 
2) On receipt of this email, we will provide you with an address to ship the garment back. Please ensure to ship the garment within 7 days of receiving it. 
The garment must be unused and intact. 
3) Once we receive the garment back and check it for quality, we will exchange it with another size or style or store credit- as per your preference.
Please note- 
* We do not offer reverse shipping and any shipping involved with exchanges are to be borne by the buyer. 
*If the reason for exchange is our mistake then we will reimburse you for the shipping cost.
*The store credit will not have any expiry and you can use it anytime. 

Also note- FOR INTERNATIONAL ORDERS (outside India), NO EXCHANGE IS POSSIBLE